Products and Services We Offer

Invitations | Day-of Stationery {Programs, Escort Cards, Table Signage, etc.} 

Save-The-Dates | Welcome Boxes or Bags | Seating Charts | Event Branding

 

The Consultation Process

There are so many moving parts that go into designing the right invitation suite for your event! The best way to decide on which direction to go is to start at the beginning and schedule a consultation!  

Due to the ongoing pandemic we are suspending our in-person consultations. We only offer consultations virtually or by phone. During the consultation we discuss what your needs and wants are. This is the perfect time to describe your vision for your event. Let's face it. Of all the pretty elements that come together to make your event look good the stationery is what sets it apart from the rest! It's how you brand and add your stamp on your event.

Once we've discussed your needs then we go through all of the beautiful paper swatches of different textures and weights.  We will also decide on added elements such as ribbons, liners, swarovski rhinestones, embellishments, etc. 


How To Order

Booking &  Signing

 

After the consultation we will provide you with a proposal within two to three business days.  Custom invitation suite's pricing is based on the materials you've selected during the consultation, the style of invitation, time for production, your printing method, and quantity.

 

To proceed with booking we do require a signed contract and non-refundable retainer to be paid via our credit card processing system or Square terminal. A full detailed breakdown of the process will be provided at the time of booking.

Design, Production, Assembly

Designing

 

I don't know what's more fun the consultation process of picking out your elements or actually seeing them come to life! So, once you've placed your order the design process begins. We begin the design based off the things we've discussed during the consultation and the information that you've provided via your intake form.  

 

Proofing

 

Receiving your first proof can take between seven to ten business days after booking.  All proofs will be provided to you in digital format via a pdf document.  All proofs must be approved with a signature before proceeding to the next step of printing and production. We suggest you have a family member or friend assist you with proofing your designs.

 

Printing and Production

 

Depending on the elements and printing method you selected that will determine the length of time for production. We estimate that during non-peek seasons the turnaround time for production and assembly is four to six weeks. During peek season between eight to ten weeks. 


Policies and Procedures

How We Do Things

 

All of our invitations are custom designed and created based on your specific needs provided to us during the consultation process! If you've decided that ready-to-order works best for you we will still continue to work with you to provide outstanding customer care to build a suite that you'll LOVE.

 

Communication

Communication between the client and designer is very important and necessary to get the design accurate.  After our initial consultation and booking communication between the client and designer is primarily through email. We do however, encourage scheduled phone calls should there be any miscommunication or concerns that cannot be addressed via email.  

 

Retainers | Payments | Balances

We require a non-refundable design retainer to get started on your design. Your retainer secures a spot for your order on our production calendar.  We accept retainers and payments via our credit card processing terminal or Square invoice.  Once you've signed your final proof the balance for your order is due. Printing and production does not start until the balance is paid in full.  

 

Design and Production

Designs are sent in digital format.  To proceed with production we do we require a signed proof before we will print and produce your order. 

 

Delivery or Pick Up

For our out of the metro Atlanta clients we offer shipping as an option in the form of UPS or FedEx courier.  Shipping will be determined after your order is completed, boxed and weighed. We will send a separate invoice to cover shipping fees. We will provide you with a tracking number to track your order.  We are not responsible for lost or damaged products once shipped through UPS or FedEx.  You will need to file a claim with the shipping courier. Metro-Atlanta clients have the option to pick up their orders. Pick-ups are available by appointment during business hours from our studio.  Orders are expected to be picked up and/or shipping fees must be paid within seven (7) days of completion.

 

Cancellation

We understand that real life happens causing you to reschedule or postpone events. However, in the case that you cancel during the designing process please submit your cancellation in writing.  Cancellations made in the midst of production the outstanding balances are still due.  Cancellations made pre-production the balance will not be due and again retainers are non-refundable.


The J Luxe Collection- Ready To Order Invitations

The J Luxe Collection 

 

The J Luxe Collection is a ready-to-order line of invitation suites that are stylish and are a mirror image of our signature custom designs. These suites were designed for the busy on the go couple or client who does not wish to go the custom route. The process is simple. You select your colors, fonts, and wording, and we do the rest! Be sure to follow our blog and sign up for our newsletter for updates as we are continuing to add to this collection.

 

We are currently updating this collection. Please check back with us in 3 to 4 weeks!